Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Shipping & Delivery
- Items are packed into a 1m box for shipping are sent as a next day delivery within Northern Ireland at the shipping fee of £5.00. The shipping fee to the Republic of Ireland is £10.00.
- All orders must be received by 11am for shipping that day.
- Larger orders are sent by pallet. The shipping costs per pallet are £20.00 within Northern Ireland and £25.00 within the Republic of Ireland.
- If you wish to collect your order, please ensure that your order us placed 24 hours in advance of pickup.
- Privacy & Security Policy
- Coming soon!
- Returns & Replacements
- If Goods are held more than 21 days from day of issue, they must be paid in full.
- If returned within 21 days, returns are subject to a 20% handling fee.
- After a 21 day period, we may purchase back goods, as follows:
- 30% handling fee - for goods still in box and in good condition
- 50% handling fee – for goods without a box and in good condition
- Please note that there is no return on damaged goods.
- Ordering
- All orders must be placed in writing by email or fax. We will not take orders verbally.
Payment, Pricing & Promotions
- You can choose to pay with Visa, American Express, MasterCard, Switch Card, Electron, Solo or through a Credit Account with John J Doyle.
- A Credit Account is subject to status and Account customers payment terms are strictly 30 days from invoice date.